new rummy

new rummy App support

Contact
+91 6805178681

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The new rummy:

Q1: How to log in after installing the new rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. Once done, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you don't receive an OTP after sending a request, try clicking on send again and wait. If issues persist, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues efficiently.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated features. Once updated, you can continue playing the app without any issues.

Most Asked Questions Related To Withdraw In The new rummy:

Q1: What is the minimum withdrawal amount in the new rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means users can only withdraw their actual winnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking around 30 minutes to 3 hours. However, payment processing can sometimes be delayed, leading to a wait time of up to 24 hours. This variation in payment timing affects the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from games played with the bonus amount. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to settings and review your transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their support centre for assistance.

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